CandidVacations

Cancellation Policy

Last updated: May 28, 2026

Important: Cancellation policies vary by booking type, supplier, and fare class. Always check the specific terms displayed at checkout before completing your booking. For assistance, call us at 1-888-509-8940.

Flights

Refundable Fares

If you purchased a refundable ticket, you may cancel at any time before departure for a full refund to your original payment method. Refunds are processed within 7–10 business days.

Non-Refundable Fares

Non-refundable tickets can be cancelled but the fare is not refunded. Depending on the airline, you may receive a travel credit valid for 12 months. Government taxes and fees are typically refundable.

24-Hour Free Cancellation

All flight bookings made at least 7 days before departure can be cancelled free of charge within 24 hours of booking, per U.S. DOT regulations.

Airline-Initiated Changes

If the airline cancels or significantly changes your flight, you are entitled to a full refund regardless of fare type.

Hotels

Free Cancellation Rate

Properties offering free cancellation allow changes or cancellations up to the specified deadline (usually 24–48 hours before check-in) at no charge.

Non-Refundable Rate

Non-refundable hotel rates are charged in full at the time of booking and cannot be cancelled, changed, or refunded.

Partial Stays

Cutting your stay short after check-in is subject to the property's policy and may result in charges for unused nights.

Cruises

90+ Days Before Departure

Full refund minus a deposit (typically $100–$200 per person).

60–89 Days Before Departure

50% refund of the cruise fare.

30–59 Days Before Departure

25% refund of the cruise fare.

Under 30 Days

No refund. Travel insurance is strongly recommended.

Car Rentals

Free Cancellation

Most car rental reservations can be cancelled free of charge up to 48 hours before the scheduled pick-up time.

Late Cancellation

Cancellations within 48 hours of pick-up may incur a fee equivalent to one day's rental charge.

No-Shows

Failure to pick up a vehicle without cancelling in advance will result in a charge of the full reservation amount.

Need Help with a Cancellation?

Our support team is available 24/7 to assist with any cancellation or change request.

Call 1-888-509-8940
24/7 Customer Service1-888-509-8940